Rosario Ortiz

rosario.ortizmd@gmail.com | linkedin.com/in/rosario-ortiz-472064280/ | https://github.com/tritonro |(619) 678 3917

Education

University of California, San Diego	La Jolla, CA
Bachelor of Science in Computer Science	Sept. 2022 – June 2026

Events Chair of ColorStack UC San Diego
Coursework: Client & Server Side Web Development, Software Engineering, Database Management Systems, Responsive Interaction Design, Data Structures & Algorithms, Object-Oriented Programming (OOP), Quantitative Data Analysis, Machine Learning

Technical Skills

Programming Languages: Python, JavaScript, HTML, CSS, PHP, C++, C, Java, PostgreSQL
Developer Tools: Version Control Systems, GitHub, BitBucket, Docker, Figma, VS Code, WebStorm, Eclipse, Confluence, gdb debugger, WordPress, Apache
Libraries/Frameworks: React, React Native, Node.js, pandas, NumPy, Matplotlib, seaborn, mido, Expo, Jest

Experience

Front-End Developer	January 2026 – Present
Freelance, Private Client	Del Mar, CA

Maintain a WordPress site, implementing front-end styling and content updates in a managed hosting environment
Design page layouts with interactive elements using Figma prototypes, HTML, and CSS
Perform cross-browser checks and visual QA on published changes to maintain site presentation standards

Information Technology (IT) Technician	Jun 2024 – Present
University of California, San Diego	La Jolla, CA

Handle over 2,000 service tickets in ServiceNow, ensuring proper triage and escalation of complex issues to external tier 2/3, departmental IT, and external support groups (Health IT, Finance, and HR departments).
Troubleshoot networking, software, and hardware issues for 80,000 user organization via phone, Zoom, ServiceNow, and in-person
Develop and document time-keeping software using Git/BitBucket, React, and Confluence
Utilized Cisco ISE, Cisco DNAC, Infoblox NetMRI, and Infoblox Grid to diagnose wired and wireless issues.
Communicate with patience and kindness consistently praised by users in 90% of feedback audits

Computer Engineering Intern	Oct 2022 – Dec 2023
KSDT Radio	La Jolla, CA

Developed React Native mobile application for iOS & Android with live streaming and show schedules
Accelerated onboarding for team of 5 by documenting improved environment setup for MacOS, demonstrating analytical thinking
Adapted legacy website code using Apache, PHP, WordPress, MySQL, and Spinitron API towards new mobile app

Projects

Time Keeping & Scheduling App HTML, CSS, React, Node.js, BitBucket, MySQL

May 2025 – Present

Built React components with semantic HTML5 validated through Lighthouse accessibility audits
Implemented CRUD operations for editable time sheets and shift notes with real-time validation
Integrated custom REST API with JavaScript Date API to validate and calculate time sheet data from SQL database

Habit Tracker | HTML, CSS, JavaScript, GitHub, Markdown Mar 2025 – June 2025
- Lead development as #1 contributor on 11-person Agile team, writing 2,861 lines of code across 96 commits
- Refactor & debug to remove 1,971 lines from code base, reducing technical debt by 7%
- Architected localStorage-based data management system using indexing patterns for efficient habit tracking
- Increased engagement with Agile methodology by automating stand-up prompts using Slack and RemindBot
- Established CI/CD pipeline using GitHub Actions for automated testing and deployment throughout software development lifecycle